Last updated March 16, 2016
Shopworks works best when people use our system in the way it was intended. By following our rules, everyone can enjoy shopping with delight.
Returns, Refunds, and Cancellations
The returns and refund policy are governed by each individual Shopworks seller. Shopworks displays this information alongside each product's description within our website or app. While Shopworks may provide communication channels between you and the Shopworks seller, we do not guarantee or arbitrate any issues between you and the seller. Shopworks is not liable for the accuracy, timeliness, or honor of such policies.
Shopworks and its sellers reserve the right to cancel any order for any reason, including but not limited to insufficient inventory, pricing errors, security risk, fraud risk, and credit risk.
Accuracy and Completeness of Information
The information listed about products sold on our website or app is for informational purposes only. While we strive to have the most accurate information available, we cannot guarantee any aspect of any product information, including the products' images, descriptions, availability, and shipping information.
Use of Content
All content on our website and app, including text, graphics, video, and general design is the property of Shopworks and/or its merchants and licensors. We and our partners reserve all rights to such material, include intellectual property rights.
You may use our website and app for your personal and non-commercial use. Any other use, including the modification, distribution, transmission, performance, broadcast, publication, licensing, reverse engineering, transfer or sale of, or creation of derivative works from, any of such content is expressly prohibited.
Before filing a claim against Shopworks, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you or Shopworks may bring a formal proceeding.
You and Shopworks agree that any judicial proceeding to resolve claims relating to these Terms or our services will be brought in the federal or state courts of San Francisco County, California, subject to the mandatory arbitration provisions below. Both you and Shopworks consent to venue and personal jurisdiction in such courts.
These Terms will be governed by California law except for its conflicts of laws principles, unless otherwise required by a mandatory law of any other jurisdiction.