Shopworks Terms of Use

Last updated March 16, 2016

Shopworks works best when people use our system in the way it was intended. By following our rules, everyone can enjoy shopping with delight.

By using our website and/or our app, you agree to these Terms of Use.

Returns, Refunds, and Cancellations

The returns and refund policy are governed by each individual Shopworks seller. Shopworks displays this information alongside each product's description within our website or app. While Shopworks may provide communication channels between you and the Shopworks seller, we do not guarantee or arbitrate any issues between you and the seller. Shopworks is not liable for the accuracy, timeliness, or honor of such policies.

Shopworks and its sellers reserve the right to cancel any order for any reason, including but not limited to insufficient inventory, pricing errors, security risk, fraud risk, and credit risk.

Accuracy and Completeness of Information

The information listed about products sold on our website or app is for informational purposes only. While we strive to have the most accurate information available, we cannot guarantee any aspect of any product information, including the products' images, descriptions, availability, and shipping information.


You consent to the handling of your information as describe in our Privacy Policy.

Use of Content

All content on our website and app, including text, graphics, video, and general design is the property of Shopworks and/or its merchants and licensors. We and our partners reserve all rights to such material, include intellectual property rights.

You may use our website and app for your personal and non-commercial use. Any other use, including the modification, distribution, transmission, performance, broadcast, publication, licensing, reverse engineering, transfer or sale of, or creation of derivative works from, any of such content is expressly prohibited.

Resolving Disputes

Before filing a claim against Shopworks, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 15 days of submission, you or Shopworks may bring a formal proceeding.

You and Shopworks agree that any judicial proceeding to resolve claims relating to these Terms or our services will be brought in the federal or state courts of San Francisco County, California, subject to the mandatory arbitration provisions below. Both you and Shopworks consent to venue and personal jurisdiction in such courts.

You and Shopworks agree to resolve any claims relating to these Terms of Use through final and binding arbitration. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

Controlling Law

These Terms will be governed by California law except for its conflicts of laws principles, unless otherwise required by a mandatory law of any other jurisdiction.

Entire Agreement

These Terms constitute the entire agreement between you and Shopworks with respect to the subject matter of these Terms of Use, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms of Use. These Terms of Use create no third party beneficiary rights.


We may revise these Terms of Use from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, sending a message to the email address associated with your account). By continuing to use or access our website or app after the revisions come into effect, you agree to be bound by the revised Terms of Use.